Privacy Policy

At Mellon Properties, we understand that your personal information is important, and we are committed to handling it with care and respect. We operate as a trusted estate agency, helping clients with property sales, lettings, valuations, and related services.

This privacy policy outlines how we collect, use, store, and protect your personal data when you interact with us—whether through our website, over the phone, in person, or as part of our property services. Our goal is to be transparent about our processes and ensure you feel confident that your information is safe with us.

As the data controller, we adhere to applicable data protection legislation, ensuring the confidentiality of your information and sharing it only in accordance with this Privacy Policy.

1. What Personal Information Do We Collect?

We collect two types of personal data:

a. Information You Provide to Us Directly

We collect personal data that you choose to share with us—such as when you register for our services, request information about our properties or offerings, take part in any service-related activities, or otherwise get in touch with use. The type of information we collect depends on how you interact with us, the nature of the services you use, and your specific preferences. This may include, but is not limited to, the following:

• Your name, phone number, and email address
• Property details (for sales or lettings)
• Proof of ID and address (for legal compliance)
• Financial or employment information (for referencing or tenancy applications)